Legal

Privacy Policy

This Privacy Policy describes how QbitDojo collects, uses, and protects personal data when you use the platform.

Last updated: March 2026

1. Who We Are

QbitDojo is owned and operated by MedaXP, based in Lausanne, Switzerland. This Privacy Policy explains how we collect, use, store, and protect personal data when you use the QbitDojo platform.

2. Data We Collect

We collect only the information needed to operate the platform and deliver the learning experience, including:

  • Account information such as your name and email address
  • Lab activity and progress, including completions, scores, and leaderboard-related performance data
  • Payment information processed through Stripe when you subscribe to a paid plan
  • Technical and usage data such as cookies, analytics events, and error logs

3. How We Use Your Data

  • To create and manage your account
  • To track your lab progress, certifications, and learning history
  • To power leaderboard functionality and performance reporting inside the platform
  • To process subscriptions and payments
  • To improve product quality, reliability, and security
  • To communicate service updates or respond to support requests

4. Third-Party Services

We use trusted third-party providers to operate QbitDojo:

  • Stripe for payment processing
  • Google Cloud Vertex AI for AI lab chat functionality
  • Neon for database infrastructure
  • Vercel for hosting and deployment
  • Sentry for error monitoring and diagnostics
  • Google Analytics for usage analytics

These providers process data only as needed to deliver their services to QbitDojo.

5. Cookies and Analytics

We use cookies and similar technologies to keep you signed in, remember preferences, measure product usage, and improve site performance.

By using QbitDojo, you understand that analytics and essential platform cookies may be used to support account access, performance measurement, and service reliability.

6. Data Retention and Deletion Rights

We keep personal data only for as long as necessary to provide the service, maintain records, resolve disputes, comply with legal obligations, and protect platform security.

You may request deletion of your account and associated personal data by contacting us. We will review and fulfill valid deletion requests subject to legal, accounting, fraud-prevention, and security obligations.

7. GDPR and Swiss / EU Rights

If you are located in Switzerland or the European Union, you may have rights under applicable privacy laws, including the right to access, correct, delete, restrict, or object to certain processing of your personal data, and the right to data portability where applicable.

We process personal data in accordance with applicable Swiss and EU privacy requirements and will respond to valid rights requests within a reasonable time.

8. Contact

For privacy questions, requests, or deletion inquiries, contact us at contact@qbitdojo.com.

You can also review our Terms of Service or return to the homepage.